Careers
Work with Flights From Home
Join our Remote Team
We’re always on the lookout for motivated people to join our team! Since starting in Utah, our team has grown and is now scattered across the United States (and the world!).
Because of the composition of our diverse nationwide team, we use software and collaborative techniques for effective workflow. Enjoy all the benefits of working remotely, with the support of twice-monthly team meet-ups in Utah and Hawaii. Work from home, or wherever life takes you.
Above all, we are exceptionally committed to providing great service to our customers.
Our Benefits
We believe in caring for our employees, just as we care for our subscribers.
Remote Hybrid Team
Enjoy all the benefits of working remotely, with the support of twice monthly team meet-ups in Utah and Hawai’i. Work from home, or wherever life takes you.
Mandatory Vacation Time
Our company encourages paid vacation time for all part and full-time employees every year.
Travel Grant Program
We offer experienced employees up to 2 weeks of travel to help build our rural community engagement programs in Thailand, Laos, Cambodia, Indonesia, and elsewhere. We pay for expenses.
Healthcare
As a full-time employee, you are able to opt into health care plans for you, your family, and dependents.
When Flights From Home Succeeds, You Succeed
Our employees have a stake in company success. As FFH grows, you see the benefits.
Reading Club
We encourage a life long love of learning and continuing education through our employee reading club. Get $100 to build your library.
Equipment Allowance
Get the equipment you need for your job.
Rural Community Engagement
Take 2 days off to volunteer for an organization or project of your choice.
Complementary Meals
Meeting up with a team member? Get reimbursed for meal expenses. Breakfast/Lunch/Dinner is on us.
National Parks Pass
We love being outside and the U.S National Parks are some of our favorite places. All employees get a National Parks Pass complementary of Flights From Home
Available Positions
Please take some time and complete the online application process.
Customer Care Team Member
We are looking to hire a new Customer Care team member to our Customer Experience team! This part-time position requires 20 hours per week for the entirety of the following shift —
Monday through Friday: 1PM MST to 5PM MST
The hired applicant must be able to fulfill the entirety of the shift above, as well as be available for occasional weekend and holiday coverage during our subscription sales and giveaways.
Below is the Customer Care job description outlining role expectations and responsibilities.
Customer Care Team Member
Job Description:
As a Customer Care team member you would hold a dynamic position that requires flexibility and the ability to communicate clearly using specific email tools to problem solve and support the customer experience of our email subscription service. Customer Care is the front line of support for our subscribers, and as a team we ensure that subscribers are satisfied with our services and features, while also creating meaningful, human connections throughout our interactions.
Job Requirements:
- Exceptional written and verbal communication skills
- Able to identify customer needs and identify and execute solutions accordingly
- Constantly looking for innovative and creative solutions
- Passion for customer experience
- Loves people, different cultures, and travel and possesses a desire to share that excitement with others
- Always looking for ways to improve processes from both a human and technical standpoint
- Able to help implement new processes and/or systems
- Create, execute, and accomplish monthly/quarterly/annual goals
- Must have reliable internet to work remotely
- Open to flexible changing schedule, including some weekends and holidays during subscription sales and giveaways
- Is patient and understanding when dealing with customers, especially in cases where it is not immediately clear how to solve a particular problem or misunderstanding.
If you feel you would be a good fit for this position, please fill out this application form.
General Application
Job Description: Don’t see a job opening listed, but you think you’d be a great fit? Let us know how you can help. Submit your resume below.
Don’t see what you’re looking for? If you feel like you’d be a great fit on our team, but don’t see an open position, send us your resume and we’ll review it.
Positions open and close and it takes some time to respond to candidates that best match the qualifications of our open positions. We’re sorry that we can’t respond to each of you individually. We keep all applications on file for future openings. We’ll contact you via email if we have any questions, or would like to setup an interview.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other factors prohibited by law.
